AI Receptionist
The AI receptionist that answers every call for your business
Keep working. Tradrux picks up the phone, has a real conversation, gets the caller’s details, and sends them to you the moment the call ends. $19–99/mo.
No credit card required.
What it is
What is an AI receptionist?
An AI receptionist is software that answers your business phone and talks to callers the way a person at the front desk would — taking the caller’s details, asking follow-up questions, and handing everything to you in an organized form.
For most small businesses, that front desk doesn't exist. You're with a customer, under a car or on a roof when the phone rings, and the caller moves on to whoever answers first. Tradrux's AI receptionist is built for exactly that gap.
How it works
What happens when a customer calls
- 1
A customer calls your business number
The call never rings through to your personal phone. Your AI receptionist picks up straight away, so there's no busy signal, no voicemail tag, and no missed call while you're up a ladder.
- 2
It has a real conversation
Not a phone tree and not a recording. It talks to the caller, asks what they need, how urgent it is, and how to reach them — the details you'd ask for yourself.
- 3
You get notified the moment it comes in
You know a call is happening as it happens, and the full details land in your inbox as soon as it ends — no digging through a voicemail inbox or chasing down a phone number.
- 4
You have a clean record of every call
The call is summarised and sent to you and your team. On a trades plan it also becomes an organized job, with the gaps flagged and everything for that customer linked to the same record.
Features
What your AI receptionist does
Answers every call
Day, night, weekends, and while you’re with a customer. Every call to your business number gets picked up.
Asks the right follow-up questions
Vague answers don’t turn into lost customers. It asks what they need, how urgent it is, and how to reach them.
Captures the full picture
What was said, when, and what’s still missing — summarised and sent to your team automatically.
Works alongside texts and email
Calls, texts, and email all end up in one place, linked to the same customer, so nothing lives in three different apps.
Falls back gracefully
If your plan’s AI receptionist minutes run out, calls move to voicemail that is transcribed and lands in your inbox like any other message.
You stay in control
It flags and organizes. It never dispatches, quotes, or decides on your behalf — you make every call that matters.
Who it’s for
Built for any small business that lives on the phone
If a missed call is a lost customer, your AI receptionist can answer it. Every business gets every call answered, the caller’s details taken, and a message sent straight to the team. If your work needs a site visit, there’s a little extra on top.
Accounting practices
Clients and new callers get answered during the tax-season rush. It takes a message and never gives tax or accounting advice.
Auto repair & detailing
Take the call while you’re under a hood: who it is, what the vehicle needs, and how to reach them.
Bookkeeping services
Payroll, remittance and catch-up questions captured while you’re heads-down in the books, and passed straight to you.
Cleaning, landscaping & moving
Quote requests and booking questions captured on the job, not lost until you’re back at your phone.
Print shops
Quote requests and order questions captured while you’re on the press or with another customer.
Real estate agents
Buyers, sellers and renters get answered while you’re at a showing; you get the details and a number to call back.
Salons, barbers, spas & groomers
Callers get a real answer while your hands are full, and you get who called and what they want.
Small law practices
Every call answered and passed on to you. It takes a message and never gives legal advice or says whether someone has a case.
Tow trucks & roadside
Every call answered at any hour, with where the caller is and what happened passed straight to your team.
Trades & contractors
Plumbing, electrical, roofing, HVAC and more: every call answered while you’re on the tools, with the details passed straight to you.
Extra if your work needs a site visit
Trades, and any business that visits customers
Everything above applies to every business. If you have to go and look at the work, you also get:
- The receptionist can book the site visit straight into your schedule.
- Each call becomes an organized job, with a checklist of what you still need before you quote.
- Follow-ups so a quote doesn’t go quiet (on the higher plans).
Don’t see your kind of business? Ask us.
Compare
AI receptionist vs. voicemail vs. a human answering service
| Tradrux AI receptionist | Voicemail | Human answering service | |
|---|---|---|---|
| Answers while you’re busy with a customer | Always | No — leaves a message | Only during office hours |
| Asks follow-up questions | Yes | No | Depends on training |
| Details ready as soon as the call ends | Yes | You listen and re-type | Message relayed later |
| Recorded and sent to your team | Automatically | Manual | Manual |
| Cost | Flat monthly plan | Free, but costs you customers | Salary or per-minute fees |
- Lead to Job tracking
- AI Receptionist
- Follow-up reminders
- Business phone number
- Up to 1 logins
- Up to 3 team members (no login needed)
- Lead to Job tracking
- AI Receptionist
- Everything in Solo
- Follow-up reminders
- Automated follow-ups
- Business phone number
- Priority support
- Up to 3 logins
- Up to 10 team members (no login needed)
- Lead → Job tracking
- Everything in Team
- AI Receptionist
- Follow-up reminders
- Automated follow-ups
- Business phone number
- Priority support
- Up to 10 logins
- Up to 10 team members (no login needed)
AI Receptionist keeps answering every call on every plan. If a month's included minutes run out, calls fall back to voicemail while your voicemail minutes last. If those run out too, callers are asked to text and you get an SMS with their number — never a silent cutoff.
FAQ
AI receptionist questions, answered
What is an AI receptionist?
An AI receptionist is software that answers your business phone and holds a natural conversation with the caller — taking the job details, asking follow-up questions, and passing everything on to you. Tradrux’s AI receptionist is built for small businesses, with extras for trades that need a site visit.
What kinds of business is it for?
Any small business where a missed call is a lost customer: salons, barbers and groomers, auto repair and detailing, cleaning, landscaping and moving companies, small law practices, accounting practices, bookkeeping services, real estate agents, tow trucks, print shops, and trades such as plumbers, electricians, roofers and HVAC. Every business gets every call answered, the caller’s name, number and what they need taken, and a message sent to you and your team by email, with an optional text alert. There’s no lead tracking to set up. If your work needs a site visit, which covers trades and any business that visits customers, you get extras: the receptionist can book the visit into your schedule, each call becomes an organized job with what you still need to quote, and follow-ups are tracked on the higher plans. Any account can switch those off in Settings if it only wants calls handled.
How does the AI receptionist answer calls for my business?
You get a dedicated business number during setup. Customers call that number, and your AI receptionist answers every call, has a real conversation to get the complete picture, and sends you the details the moment the call ends.
Will calls still ring through to my personal phone?
No. Calls never ring through to your personal phone on any plan — the AI receptionist answers instead. Texts and photos still reach your personal phone the way they do now, and you’re notified the moment a call comes in.
Is the AI receptionist included on every plan?
Yes. Every plan includes AI receptionist call answering. Plans differ in how many AI receptionist minutes are included each month and in how deep the conversation goes — see the pricing below.
What happens when my AI receptionist minutes run out?
Calls don’t just drop. They move to voicemail, and the recording is transcribed and lands in your inbox like any other message. If voicemail minutes also run out, the caller hears a short message asking them to text instead, and you get a text with their number.
How long does setup take?
Under 5 minutes. Pick a business number and add a forwarding rule to your inbox. You keep your existing number and inbox.
Does the AI receptionist replace my CRM or field service software?
No. Tradrux runs beside the tools you already use, so nothing about your current setup has to change.
Does Tradrux use my calls to train AI?
No. Your communications are processed only to provide the service to you and are never used to train AI models.
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