Stay on the job site.
The office runs itself.

The lead arrives

A text, email, or voicemail comes in. By the time you see it, it's already read, scored, and flagged for what's missing. You start informed, not from scratch.

You quote with confidence

Before you put a number on anything, you know what's missing. Scope, access, location — flagged. A quote draft is already waiting. Review and send.

Nothing goes quiet

Quote with no reply? You're told before you forget. Scope change mid-job? Caught the moment it's mentioned — timestamped, not pieced together later.

The record builds itself

Every message, photo, and note links to the right job automatically. When a dispute comes up, the record is already there.

Yes, for text — you'll get a dedicated business number during setup, and customers text that instead of your personal cell. For email, you keep using the inbox you already have; you just add a forwarding rule. Nothing about your existing number or inbox changes.

For texts and photos, no — they still reach your personal phone instantly, exactly like they do now. Tradrux reads a copy in the background — it doesn't intercept or redirect anything.

For calls, it works a little differently: calls never ring through to your personal phone on any plan. Instead, AI Receptionist answers and holds a real conversation to get the complete picture — on every plan, not just the higher tiers. Each plan just includes a different number of AI Receptionist minutes per month; if a month's minutes run out, calls fall back to voicemail. Either way, you get notified the moment the call comes in, and the details land in your inbox as soon as it ends — so you're never digging through a voicemail inbox or chasing down a phone number. Calling back is just as easy, you're just doing it on your own time instead of dropping what you're doing mid-job to answer.

It's by design, on every plan — not a limitation. Every call is answered by AI Receptionist, which has a real conversation instead of a phone tree or a machine, so nothing about how a call gets handled changes based on the plan you're on. It also keeps the service free of surprise costs, since live calls are billed differently than texts and voicemails.

Calls don't just drop. Once your plan's included AI Receptionist minutes are used up, calls move to voicemail, and the recording is transcribed and lands in your inbox like any other lead. Voicemail has its own monthly minutes, so it keeps working for the rest of the month.

If those run out too, the caller hears a short message asking them to text instead, and you get a text with their number so you can reach out. Either way, you're told about it.

Most of it is two steps: add a forward rule to your inbox, and pick a business number. Both together take under 5 minutes.

When a message comes in, it's read automatically — job type suggested, scope summarised, gaps flagged. You confirm it's real, and a record is created. Everything that touches that customer from then on links to that record automatically. When you're ready to quote, the draft is already pre-filled. Review, adjust, send. Customer says yes — mark it won, it becomes a job. The full history stays attached.

Yes. If you're working solo, everything defaults to you automatically — no extra setup. The moment you add a second person handling sales or visits, Tradrux starts suggesting who should take the next one and shows you their schedule, so nothing gets double-booked or forgotten.

No — and they shouldn't notice anything different at all. Customers text or call your number the same way they always would. Tradrux works in the background; nothing about their experience changes.

Your data is kept for 30 days after cancellation in case you want to come back, then permanently deleted. You can request earlier deletion any time by contacting support.

Open leads are kept while they're active. Lost or dead leads are automatically archived after 90 days with no activity, and you can recover them while they're archived. Archived leads are permanently deleted or anonymised after 24 months.

Leads you win become customers and follow the customer data rules. Spam and junk leads, like those AI Receptionist captures, are purged after 30 days.

Yes — data is encrypted in transit and at rest, and every account's data is isolated from every other account. Full details are in our Privacy Policy.

No. Your communications are processed to provide the triage service to you — they are never used to train AI models.

You confirm or reassign anything Tradrux files — nothing is final until you act on it. Low-confidence items land in a review folder instead of being auto-filed.

Yes, from your account settings, any time. No long-term contract.

No — all fees are non-refundable, including partial months or unused credits. That's why there's a full 14-day free trial first: you get a real test before any card is charged. Cancel any time before the trial ends and you're never billed.

No — AI Receptionist is included on every paid plan, so it keeps answering your calls when you convert. What changes by plan is how many minutes are included each month (Solo, Team, and Scale each include a different amount) and the overage rate after that. Your trial runs on Solo's included minutes, so what you hear during the trial is exactly what you'll get on Solo — Team and Scale simply give you more runway before minutes run out.